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Declaration on accessibility

Introduction

We endeavour to make our website https://www.wero.de accessible in accordance with the Accessibility Improvement Act (BFSG) and the Ordinance to the Accessibility Improvement Act (BFSGV). Our aim is to enable all users, in particular people with disabilities, to use easily and without restriction. This declaration describes the accessibility status of our website, the measures taken to remove barriers and how to contact us and make complaints.

Scope of this declaration

This accessibility statement applies to the website https://www.wero.de.

Description of services

We offer the following services on this website:

  • Goods
  • Services: Services within the scope of the WERO4YOU offer.
  • digital content: Embedded YouTube links and application videos, 3D representations of products, digital dressing book: https://www.wero.de/p/wero-online-verbandbuch-jahreslizenz-basic
  • digital services: Web hosting of the shop website, online webinars / video courses as required

This website also contains a blog. Frequently asked questions and answers are also included on this website.

We also include YouTube videos, some of which do not contain subtitles, and social media feeds. A accessible alternative is currently not available in all cases.

Status of compliance with the requirements

Our website partially fulfils the requirements of the BFSG in conjunction with the BFSGV, the applicable technical standards of the European standard EN 301 549 and the Web Content Accessibility Guidelines WCAG 2.1. WCAG conformity corresponds to level AA.

Non-accessible content

Despite our efforts, the content listed below is not accessible.

  • PDF documents: Some of our PDF documents are not accessible. We endeavour to provide an adapted version of or accessible alternatives as soon as possible.
  • Videos: Some of our embedded videos do not currently have subtitles. We are endeavouring to provide all videos with subtitles as soon as possible .
  • Images without alternative text: Some images on the website do not have alternative text. We are endeavouring to update as soon as possible.

We are continuously working to identify and remove existing barriers.

Reporting barriers, feedback and contact details

If you encounter any barriers on our website or require assistance in using the website, please do not hesitate to contact us. We look forward to receiving your feedback and will endeavour to remove the reported barriers as quickly as possible within the scope of technical and economic possibilities. You can contact us at in the following ways:

WERO GmbH & Co. KG
Idsteiner Str. 94
65232 Taunusstein
onlineshop@wero.de

If you do not receive a satisfactory response to your notifications or enquiries regarding accessibility, you can contact the responsible market surveillance authority.

Competent market surveillance authority

Landeskompetenzzentrum Barrierefreie IT (LBIT)
Landgraf-Philipp-Platz 1-7
35390 Gießen
+49 641 303-2902
LBIT@rpgi.hessen.de
https://lbit.hessen.de

Preparation process of this declaration

This declaration was created through internal testing.

Methods for testing accessibility: automated tests with WCAG

Updating this statement

This statement has been prepared with the utmost care and is regularly reviewed and updated to fulfil the current requirements and standards

Last update: 11/06/2025

(Document created with the help of the sample letter wizard of HB Legal Tech GmbH)