You have come to the right place in our shopping world for private customers if you would like to purchase products and offers for your personal needs. The delivery address usually corresponds to your home address. All prices are shown including VAT.
We are known for our high level of technical expertise, friendliness and reliability in the advice we provide. Our colleagues in the field – as well as those at head office – are there to assist you every day.
We want our staff to feel at home and enjoy working at WERO. We place great importance on reliability, commitment and fairness. Quite a few of our colleagues have been with us for many years.
We value consistency – particularly in our dealings with our partners and suppliers. Long-standing business relationships and transparency are of particular importance to us.
* Basis: Results of our customer surveys and customer reviews collected as part of our company’s internal quality management system
As a result of our DIN EN ISO 9001 certification, our processes and customer service are constantly being optimised – not just in theory, but in our day-to-day operations.
The ISO 9001 quality management standard is the most widely used standard in quality management (QM) both nationally and internationally. Implementing this standard enables companies to optimise their performance in the long term. The focus here is on a process-oriented approach: meeting customer requirements as effectively as possible, providing clear guidance and induction for staff, regular training, and the early detection of potential errors. This results in: quality, reputation, credibility and safety.
... that pays off. We pursue our quality standards with the utmost care and a commitment to sustainability. This is reflected in our products, our advice and our professional expertise. We are also a certified A-grade supplier (99%).
... that makes a difference. We impress with our reliable service and our responsible approach to quality objectives.
...gehts us all. That is why we place great importance on offering good value for money.