Frequently Asked Questions about WERO
What does WERO do?
The company name Wero actually refers to two separate registered companies. These are WERO GmbH & Co.KG, a market-leading provider of first aid, skin protection and hygiene, occupational health and safety, and tactical emergency equipment, and Wero Wallet, the newly launched European payment system. There is no connection between the two companies.
You can read more about the distinction in our blog post.
Who is behind WERO?
WERO GmbH & Co. KG is a portfolio company of Vality Ventures GmbH & Co. KG, a medium-sized, family-run holding company.
How can I use WERO?
Whether you’re a private or business customer, you can conveniently place your order via our WERO online shop for first aid, skin protection & hygiene, occupational safety and tactical emergency equipment.
Business customers within Germany also have the option of independently checking their first-aid facilities via the WERO app.
How can I register with WERO?
To do so, go to www.wero.de and first choose between the two shopping sections for private customers and end customers. The difference lies in whether the prices of our products are shown as gross or net.
As well as the option to place your order as a guest, you can create a WERO customer account in just a few steps.
Registering for a customer account on the WERO online shop offers the following benefits:
You can view your orders at a glance
Favourite products can be saved to your wishlist
Easy customer support
Newsletter settings can be managed directly
Business customers can enter their registered customer details under the ‘Existing Customers’ tab and then make purchases on their usual terms. All that is required is the WERO customer number and the postcode of the company’s registered office.